Wimob™ FAQ
Wimob™ Troubleshooting for Users
If you are browsing a website with a Wimob icon and after the click the Wimob pop-up does not open, please go to www.wimob.com and click on the Download button so that you get the last version of Wimob.
You need a screen resolution of minimum 1024 x 768 pixels.
Check if Bluetooth is activated on your mobile phone and visible for everybody.
Check that your PC has Bluetooth connectivity. If you continue having problems, you may upgrade your Bluetooth drivers to the last version available.
Please contact us if you have any other Bluetooth stacks not supported by Wimob, indicating the Bluetooth provider and version.
Check if Infrared is activated on your mobile phone and place the Infrared port of your mobile phone facing the Infrared port of your PC.
Wi-Fi connection available soon.
If you have Windows Mobile on you mobile phone, make sure you have ActiveSync installed in case of XP operating systems on your PC or Windows Mobile Device Center in case of Vista.
If you have a Nokia mobile phone, make sure you have the Nokia PC Suite installed on your PC.
If your mobile phone has run out of memory, you should delete other files (pictures, inbox emails, etc) so that you can download your Wimob content to your mobile phone.
Most of mobiles support images and videos, but some older mobile phones are not able to receive content greater than 100KB.
When mobile phones have low battery level, the Bluetooth chips are the first elements in a mobile that are going into a power save mode. In this case, the mobile phone would not receive the content.
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